Sponsored by:
June 2021
The Triple T Tire team is doing a good job overall. To infuse your efforts with some energy and enthusiasm, the Molloy team is producing a fun event. It’s an ‘Outbound Call Competition’ for all the service advisors and managers.
These competitions focus on OUTBOUND Calls!
All Service Staff and Store Managers are included.
1st Place = $400
2nd Place = $250
3rd Place = $100
SCHEDULE
Official Practice Week
Tuesday June 1st - 5th, 2021
Competition Week
Monday June 7th - 9th, 2021
Winners Announced
Friday June 18th, 2021
INSTRUCTIONS
1. Jeff will prepare an estimate to be presented to a customer. It will be the same exact estimate for everyone.
2. You are to practice the outbound call approach as much as possible prior to the competition. The practice should be done alone, with your teammates, and with family and friends who support you at home. It is highly recommended to attend as many outbound call sessions as possible prior to competition time.
3. Each of the three stores will have a different competition time slot. One will be on Monday morning. Another on Monday afternoon. And the third on Wednesday morning.
4. Competition Week - Linda Smith in the Molloy office will act as the customer.
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The first store receives estimates Mon morning, June 7th, and needs to call Linda by noon that day.
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The next store receives estimates Mon at noon, June 7th, and needs to call Linda by 5:00pm.
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The last store receives estimates Wed morning, June 9th, and needs to call Linda by noon that day.
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You call (731) 325-3310 and Linda will pick up.
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You make your presentation, and the call will be recorded.
You get ‘one shot’ to make your offer. Be prepared and ready to roll!
The recorded calls will be evaluated, and the winners selected by Jeff, Barry and Dan