I’ve been a sales guy for 49 years and I’ve learned quite a few things. As a former partner in Procare Automotive, with more than 100 stores and 1000 employees, I got a first-hand look at how hard it is to run a multi-location business. I was able to see firsthand how the ineffective communication taking place with the customer was driving the lack of sales within the business. At the same time, I learned how NOT to create a culture and HOW TO succeed at creating a culture.  

 

During this 30-minute webinar, I will share my THREE STEP PROCESS for creating a culture that is focused on effective communication with the customer, resulting in increased sales and reduced stress for you and your employees. Commitments create commerce. I will show you why it’s so important to transform your business into a commitment-based operation.

 

You will learn the following:

• Communication techniques that lead to increased sales

• How to engage your sales staff in a NEW way of thinking

• How the Molloy Process can change the culture in your business

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