Monthly
Sponsored by:
April 2021
The TireMax team is doing a really great job, and to support those efforts, the Molloy team is hosting an ongoing monthly competition designed to raise individual, store, and companywide ARO numbers.
These competitions focus on OUTBOUND Calls!
All Service Staff and Store Managers are included.
1st Place = $400
2nd Place = $250
3rd Place = $100
SCHEDULE
Competition Day
Tuesday April 6th, 2021
Email sent to all participants.
Practice call w/ Max or Johnathon.
Real-Time Call to Linda by End of Day.
Winners Announced
Friday April 16th, 2021
INSTRUCTIONS
1. Jonathon will give all participants a pre-determined estimate (based on a multi-point inspection report performed by an ASE certified technician).
2. Practice - You will be receiving an estimate in the morning. You are to practice making an outbound call to Max or Johnathon prior to calling Linda (the customer).
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For estimates under $2,500 call Jonathon to practice.
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For estimates over $2,500 call Max to practice.
3. Competition - By the end of the day, you need to call Linda Smith in Molloy’s office. She will act as the customer.
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You call this number (336-490-2520) and Linda will pick up.
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You make your presentation and the call will be recorded.
4. You will get ‘one shot’ to make your offer. Be prepared and ready to roll!
5. The recorded calls will be evaluated and the winners selected by Max, Jonathon, Barry and Dan