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MOLLOY INSIGHTS

Case Studies

Client Success Stories

CASE STUDY #1

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Data Driven Success: From $5 Million to $19 Million in 6 Years

From “My Way or the Highway” to Data-Driven Success: How Danny Smith Transformed Same Day Automotive using Language and Communication KPI metrics to guide him on the path to tripling his business in 6 years.

CASE STUDY #2

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Effective Communication Puts Family Business Over the Top

Growth became stress-free for McLea’s Tire and Automotive once they had a model in place to teach employees how to communicate with customers effectively, ultimately leading to the successful sale of a 5-store family business to AAA.

CASE STUDY #3

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A Winning Culture Built Upon Measurable Commitments

Tire Max is a thriving Tire & Auto business with 6 stores in North Carolina built upon strong core values and deep community involvement. A well-defined process for effective communication has fast-tracked an ambitious 4-year financial goal to be reached within 3 years, and they have the reports, metrics and data to back it up!

CASE STUDY #4

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Wiygul Automotive Clinic becomes an “ICHYWT” COMMITMENT based operation

What is your key to success? According to Chris Burr, General Manager of Wiygul Automotive Clinic, and retired professional athlete, the key is practice, practice, practice! Wiygul Automotive Clinic is a thriving eight store chain dedicated to making customers and employees equally happy and to the growth of the organization. They were already on a good path to increasing success; nevertheless there was a void; something was missing.

CASE STUDY #5

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Language KPIs Spur Growth at DeBoer's Auto

Focusing on hidden Language KPIs and an internal competition focused on effective communication has created growth at DeBoers Auto.

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